OFFICIAL AIRGUN 101 SHOP FOR THE EU - BREXIT - CUSTOMER PAYS EU IMPORT VAT + DUTY

Delivery To EU

We Despatch Monday to Friday.

We aim to despatch EU orders within

48hrs Mon - Fri

We do not ship on a Sat or Sun

We DO NOT ship to Jersey or Guernsey as of 1st Oct 2021

We use UPS ground and air services for delivery to EU Countries.

We use the DAP - Taxes and Duties payable by the CUSTOMER.

WE HAVE TO BE BLUNT AND HONEST TO SAVE ANY FUTURE DISPUTES ON THE INFORMATION BELOW.

The prices you see and pay to us are NOT INCLUDING VAT. Thus they show cheaper than elsewhere. That means when the parcel comes through your country customs they will impose VAT at your local rate and a duty charge and will want to collect that from you before they deliver.

If you do not want to pay the custom VAT - (which has to be paid either when you buy from us, or on import - you cannot get out of it) - then please do NOT order.

We do NOT get into disputes over the VAT needing to be paid on import, we have made it quite clear - VAT and import duty will be applied. This is the same as any retailer selling across Europe from the UK.

The courier will either text or email you to pay the charge - if you dispute it - we do not refund anything until the parcel comes back - which we DO NOT arrange - the customer must request return of the parcel.

If the parcel is not leaving the UK and entering the EU - we will not ship the parcel and will refund the purchase less any charges from the card merchant. So if your in the UK and think you are getting a bargin, we wont ship it. 

 

Custom Stops / Checks
Every parcel has the possibility of being stopped for checks by customs while being transported around the EU. We have no power to control this, no matter how cross a customer may get, or how much it has inconvenienced them we can do nothing and we offer no compensation or apology when this happens. If you are ordering from us you are 100% aware its shipping through customs and accept delays are out of our hands. The majority of the time things should be fine.
Not In 
Please be aware if you are not in for a delivery we cannot rearrange, this is something YOU must arrange with the courier directly.
If the item is left a local Collection Point / Sorting Office due to no one available to deliver too....Go and get it. It's that simple. 
Conatct the Couriers via
http://www.UPS.com 
Select your country and find the telephone number.

 

Contact Airgun101Shopeu.net
We operate 8am to 4pm Mon - Fri - GMT 8am to 4pm for Emails / Support
We do not respond to emails on a Saturday or Sunday
Do not work Bank Holidays
We do not work Saturdays or Sundays
sales@airgun101shopeu.net
To be clear - we will not dispute with you via email about the import duty, its the law, part of Bexit. We state it everywhere on the site. You will need to pay it.

 

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